Privacy Policy- Rebecca Tye

Introduction

This Privacy Policy explains how Rebecca Tye (referred to as “we”, “us”, or “our” in this document) collects, uses, and discloses your personal data when you visit our website at www.rebeccatye.co.uk

We are committed to protecting your privacy and complying with all applicable data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).

What personal data do we collect?

We may collect the following personal data about you through the Website:

  • Contact information: This may include your name, email address, phone number, and postal address. We collect this information when you contact us through our contact form, place an order, or subscribe to our newsletter.
  • Usage data: This may include information about your browsing activity on the Website, such as the pages you visit, the links you click on, and the time you spend on the Website. We collect this information automatically using cookies and similar technologies.

How do we use your personal data?

We will only use your personal data for the following purposes:

  • To process and fulfil your orders for bespoke curtains, blinds, and cushions.
  • To provide you with customer service and support.
  • To send you marketing communications, such as newsletters, with your consent. (You can opt-out of receiving marketing communications at any time.)
  • To improve the Website and our services.
  • To comply with legal and regulatory obligations.

Lawful basis for processing your personal data

We will only process your personal data where we have a lawful basis to do so. The lawful basis will depend on the specific purpose for which we are using your data. The most common lawful bases we will rely on are:

  • Contract: We will process your personal data to fulfil our contractual obligations with you, such as processing your orders and providing customer service.
  • Consent: We will process your personal data for marketing purposes with your consent.
  • Legitimate interests: We will process your personal data for our legitimate interests, such as improving the Website and our services. However, we will only do so where your interests and rights do not override our legitimate interests.

Who do we share your personal data with?

We may share your personal data with the following third-party service providers who help us operate the Website and provide our services:

  • Payment processors
  • Delivery companies
  • Marketing automation platforms

We will only share your personal data with third-party service providers who are contractually bound to keep your personal data safe and secure and to use it only for the purposes we have specified.

We will not sell or share your personal data with any other third parties without your consent.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.  

To determine the appropriate retention period for personal data, we consider factors including:  

  • The purposes for which we process your personal data
  • The amount of data
  • The potential risks of unauthorised disclosure or processing
  • The requirements of any relevant legal or regulatory obligations
  • Your rights

Once we have no further need to retain your personal data, we will securely delete it.

Your rights

Under the UK GDPR, you have a number of rights in relation to your personal data. You have the right to:

  • Access your personal data
  • Rectify any inaccuracies in your personal data
  • Erase your personal data (also known as the “right to be forgotten”)
  • Restrict the processing of your personal data
  • Object to the processing of your personal data (including for marketing purposes)
  • Data portability (receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller)

If you wish to exercise any of these rights, please contact us using the details provided below.

Cookies

We use cookies and similar technologies on the Website to collect and store certain information about your visits and activity. A cookie is a small file that a website transfers to your computer’s hard drive or your mobile device when you visit the site.

The information we collect through cookies may include your IP address, browser type, operating system, the referring website, the pages you visit on the Website, and the time you spend on each page.

We use this information to improve the Website and your experience on the Website.

You can choose to disable cookies by changing the settings on your browser. However, please be aware that this may limit your ability to use certain features of the Website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • By email: info@rebeccatye.co.uk
  • By phone: +44 (0) 7740 371334